BIRN Map

BIRN Map

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BIRN Help Page

Trouble?

  1. Report a problem using Remedy (preferred). The remedy ticket sends an e-mail form with the information you fill out to the appropriate personnel, is the preferred method to report a problem. This method allows us to document your problem in our records, distribute your questions to the appropriate personnel, find a solution, and then contact you with results.
  2. For emergencies, contact the help desk at 1-866-924-BIRN.
  3. If you are having problems with the Web site, contact the Webmaster.
  4. For general information about the BIRN, refer to our contacts page.

Browser Compatibility

Thank you for visiting the BIRN Web site. The site has been tested in the following browsers, platforms, and operating systems:

PC - Windows XP

  • Mozilla Firefox, version 1.5.0.12, version 2.0.0.4
  • Microsoft Internet Explorer 6 *
  • Microsoft Internet Explorer 7

MAC OS X

  • Mozilla Firefox, version 2.0.0.4
  • Safari, 2.0.4 (419.3)

* KNOWN ISSUES: There are known conflicts using Microsoft Internet Explorer 6 to render CSS files properly. A solution has been provided to allow this Web site to work with Microsoft Internet Explorer 6. If you have any difficulties viewing this Web site with IE6, please contact the Webmaster. Thank you.

* Mozilla Firefox, version 1.0.7 (Windows XP, PC) incorrectly displays a scroll bar as the footer navigation. Upgrading Mozilla Firefox to the most current version will resolve this issue.